Located in the heart of Connaught Place, Shangri-La’s-Eros towers over the neighbourhood but occupies a fairly small plot of land. Just around the corner are local street markets, which you could easily walk to. The spacious lobby is complemented by Mister Chai – a well-decorated cafe with a minimal menu and fresh baked goods. The decor around the hotel is very intricate, with a hint of avant-garde details in the gold line. Fresh flower arrangements are brought in daily. The restaurants are all really well designed as well, with wonderful menu selections. Italian was my favourite, the shaded patio might have something to do with that.
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The vibe & Shared spaces
The hotel is recently renovated and is always spotless, all day, every day. The grand lobby leads to the many restaurants and the ground floor bakery, if you fancy a samosa. On the property is a gym and a spa, neither of which sadly I got to try due to the packed work schedule. Next time! The service is impeccable. You are greeted upon entry and all and any wishes or needs you might have the hotel team can find solutions for. After visiting Jaipur and the elephant sanctuary all three of us took advantage of the laundry service which offered a quick turnaround and great service.
Down the stairs from the lobby and through the spa is the entrance to the private pool. The pool is modest in size, surrounded by palm trees and comfortable sunbeds. All in all, this is a nice place to spend a morning between meetings and excursions. There are also a couple of nightclubs on the hotel grounds, with separate entrances through the side gate. The second-floor event space, near the business centre, sometimes hosts fairs. During our visit, a couple of dozen local fashion boutiques were showcased there.
There are 3 restaurants on the property: Shang Palace, serving Chinese; Sorrento with an Italian menu, and Tamra, offering international cuisine. Grappa is the primary lounge and bar set away from Mister Chai, a lobby bar/cafe offering Indian treats and beverages.
Inside the Suite
Over my nearly two-week visit, I had the pleasure of staying in the Horizon, Premier King room. The rooms are soundproofed and equipped with a service request button at the entry. You can choose to not be disturbed or leave it on for nightly turndown service. All of my items, like shoes and toiletries, were neatly organized daily on crisp white napkins.
Deluxe Rooms are spacious, and the shower is fully glass, which makes the room feel bigger. The glass shower, of course, limits your privacy but there are blinds all around the shower to help you block the world out.
My travel companions shared the Executive Suite which also has a living room. A stay in the Executive Suite includes breakfast and a few other perks, such as access to the higher-level lounge with a nice view. The room is not enough space for 3 people as the booking sites claim. The couch in the living room is more like a day be but not one you can sleep on comfortably.
Note: There is only one cash machine in the hotel and it is outside near the lounge entrance. Keep in mind, that it is often out of money.
Address: 19 Ashoka Road, Connaught Place, Connaught Place, New Delhi, 110001, India
